Channels & integrations
Every channel and integration you need for your single inbox
Start with two-way business texting, live today from your own number. More channels, automation with Zapier and n8n, and popular AI assistants are on the roadmap — so you can meet customers wherever they are and connect the tools you already use, all around one tidy inbox.
Messaging channels
Business texting (SMS)
Two-way SMS from your own provisioned number, in a shared team inbox — live today.
MMS & media attachments
Send and receive images, files, and other media right inside the conversation.
Bring email into the same shared inbox, so every customer thread lives in one place.
Rich & social
RCS business messaging
Rich, branded messages with a verified sender name, cards, and carousels — with automatic SMS fallback.
Apple Messages for Business
Let customers reach you straight from the Messages app on their iPhone.
Meet customers on the world's most popular messaging app, in the same shared inbox.
Messenger
Reply to Messenger conversations from your business page, right alongside every other channel.
Instagram DMs
Handle Instagram direct messages in the same place as the rest of your customer chats.
Automation & AI
Zapier
Connect TextByte to thousands of apps and automate your workflows — no code required.
n8n
Build custom automations and workflows that fit exactly how your team works.
Claude
Bring Claude into your inbox to draft, summarize, and reply.
ChatGPT
Put ChatGPT to work drafting messages and answering customer questions.
Gemini
Use Gemini to help compose and respond right from your inbox.
AI Smart Capture
Automatically pull contact details and context out of your conversations.
On the roadmap
Webchat widget
A live chat widget for your website that flows into the same shared inbox.
Reviews channel
Turn great conversations into reviews and manage your reputation in one place.