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White-glove business messaging

Your team, your customers, one tidy inbox.

A unified messaging platform for small and medium businesses — two-way texting from your own number, your whole team, one shared inbox. The setup, carrier paperwork, and compliance? Handled for you.

Early access · Built for US small & medium businesses

Shared inbox

Jordan M.

+1 (555) 014-2200

Assigned to you
Hi! Are you open this afternoon?
We are — open until 6. Want me to hold a 3pm slot?
Yes please.
Perfect, see you at 3pm!
Type a message…

The gap we fill

More than a basic texter. Without the bloat of a suite.

Most business messaging tools force a bad trade-off. TextByte is the middle ground — capable and professional, without the complexity or the price tag.

Too basic

Single-channel texters

  • One number, one person — no real team workflow
  • No contact database or consent tracking
  • Compliance is left entirely up to you
TextByte

Just right

Handled-for-you messaging

  • A shared inbox built for your whole team
  • A built-in contact database with consent tracking
  • Carrier registration & compliance handled for you

Too bloated

All-in-one suites

  • Sprawling suites you'll never fully use
  • Steep setup and a technical learning curve
  • Enterprise pricing for SMB-sized needs

Available at launch

Everything you need to message customers well

A focused set of capabilities — live from day one, with the white-glove setup handled for you.

Available

Unified shared inbox

One clean, fast inbox for your whole team. Every customer gets a single ongoing conversation — with internal notes, @mentions, reply presets, stars, and seen state, so nothing slips.

Available

Two-way business texting

Text your customers over SMS from your own business number. Send updates, answer questions, and keep every reply in one tidy thread.

Available

Your number, set up for you

Get a real local or toll-free number in a few clicks — no separate carrier account to create. Registration and 10DLC paperwork are handled on your behalf.

Available

Built-in contact database

A real CRM underneath your messaging: contacts, companies, tags, custom fields, and notes. Build AND/OR segments, import and export by CSV with de-duplication, merge duplicates, and enrich with phone and carrier lookup.

Available

Team collaboration & roles

Work conversations together with @mentions, internal notes, and reply presets. Owner, admin, and member roles plus teammate invites keep the right people on the right messages.

Available

Consent & opt-outs, automatic

Consent is tracked per contact and channel, and STOP, START, and HELP keywords are handled for you — so your list stays clean and your messaging stays respectful.

Available

Isolated at the database level

Every tenant's data is isolated at the database level, and your per-tenant messaging credentials are encrypted at rest with AES-256-GCM. US-hosted.

Available

Audit log

A clear activity history of key account and team actions — so you always know who did what, and when.

AI, on the roadmap

Coming soon

AI that does the busywork

We're building AI into TextByte to draft, reply, and organize for you — planned for rollout, and off by default until you turn it on.

Help me compose

Reply to Jordan about the 3pm slot, friendly tone
Perfect — I've got you down for 3pm today. See you then! 🎉
RegenerateInsert

Help me compose

Draft an on-brand message from a short prompt, so a blank message box is never the hard part.

Smart replies

Get suggested responses that fit the conversation — ready to send, or tweak first.

Auto-fill contacts

Smart Capture reads details out of your conversations and fills them straight into contact records.

Customer sentiment

See how each conversation is trending, so your team can jump on the ones that need a human.

Roadmap

Where TextByte is headed

Everything we're building, in the open. Launch-ready capabilities are available now; the rest is on the way. No dates promised — just direction.

Now

Available

Unified shared inbox

Available

One clean, fast inbox for your whole team. Every customer gets a single ongoing conversation — with internal notes, @mentions, reply presets, stars, and seen state, so nothing slips.

Two-way business texting

Available

Text your customers over SMS from your own business number. Send updates, answer questions, and keep every reply in one tidy thread.

Your number, set up for you

Available

Get a real local or toll-free number in a few clicks — no separate carrier account to create. Registration and 10DLC paperwork are handled on your behalf.

+5 more

Next

Coming soon

Media & attachments

Coming soon

Send and receive photos, PDFs, and files right inside the conversation.

Email channel

Coming soon

Bring email into the same shared inbox, so every customer thread lives in one place.

Plans & billing

Coming soon

Choose your plan and manage your messaging right in the app.

Later

On the horizon

More channels

Coming soon

Meet customers on WhatsApp, Messenger, Instagram, and Apple Messages.

Branded RCS

Coming soon

Rich, verified, branded messages with cards and carousels, plus automatic SMS fallback.

AI-assisted messaging

Coming soon

Smart help drafting and replying to move your team faster — off unless you switch it on.

+6 more

Pricing

Simple plans, announced at launch

Four tiers, named for the ocean. Pricing isn't public yet — join the waitlist and we'll share the details as we open early access.

Ripple

For getting started with professional business messaging.

Coming soon

Pricing announced at launch.

Join waitlist
Most popular

Wave

For growing teams that message customers every day.

Coming soon

Pricing announced at launch.

Join waitlist

Tidal

For busy teams that need more volume and collaboration.

Coming soon

Pricing announced at launch.

Join waitlist

Enterprise

For organizations with advanced needs and scale.

Coming soon

Pricing announced at launch.

Join waitlist

Trust & compliance

Security and compliance, handled for you

The hard parts of business messaging — staying compliant, keeping data safe — are managed on your behalf, so you can focus on your customers.

Isolated at the database level

Your tenant data is isolated at the database level — enforced by the database itself, not just by application code.

Encrypted credentials, US-hosted

Your per-tenant messaging credentials are encrypted at rest with AES-256-GCM, on US-hosted infrastructure.

Compliance, handled for you

Carrier registration and 10DLC compliance are handled on your behalf, so you stay in good standing without the busywork.

Be first in line for TextByte

Join the waitlist for early access. We'll reach out with an invitation and the details as we open the doors.

No spam. We'll only email you about early access.